Privacy Policy

Last updated: November 2026

Introduction

SriLankaTrip ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

Information we collect

We may collect:

Personal information

Full name
Email address
Phone number
Profile photo
Country
Preferred language

Guide information

Biography
Tour locations
Languages spoken
Pricing information
Experience
Certifications (if provided)

Usage information

IP address
Browser information
Device type
Pages visited
Booking activity

How we use your information

We use your information to:

Create your account
Connect tourists with guides
Process bookings
Improve our services
Prevent fraud
Communicate important updates
Provide customer support

Information sharing

We only share information when necessary.

Your profile information may be visible to tourists.

We do not sell your personal information.

We may share information with:

Payment providers
Government authorities when legally required
Service providers helping us operate the platform

Data security

We implement reasonable security measures to protect your information.

However, no online platform is completely secure.

Cookies

We use cookies to:

Keep you logged in
Improve website performance
Analyze website traffic
Show advertising, where you have consented to advertising cookies

Advertising

We use Google AdSense to show ads on some pages. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website and other websites.

Google's use of advertising cookies enables it and its partners to serve ads to you based on your visits to this site and/or other sites on the Internet. Learn more in How Google uses information from sites that use its services.

You may opt out of personalized advertising by visiting Google Ads Settings, or opt out of some third-party vendors' use of cookies for personalized advertising at www.aboutads.info. You can also decline advertising cookies in our cookie banner; ads may still appear but will not be personalized.

Your rights

You may:

Access your information
Correct inaccurate information
Request deletion of your account
Request a copy of your personal data

Account deletion

You may request account deletion at any time.

Certain information may be retained where required by law.

Contact

For privacy-related questions, contact SriLankaTrip through our official contact page, WhatsApp, or hotline (see the footer on our homepage).