Privacy Policy
Last updated: June 2026
Introduction
SriLankaTrip ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
Information we collect
We may collect:
Personal information
- Full name
- Email address
- Phone number
- Profile photo
- Country
- Preferred language
Guide information
- Biography
- Tour locations
- Languages spoken
- Pricing information
- Experience
- Certifications (if provided)
Usage information
- IP address
- Browser information
- Device type
- Pages visited
- Booking activity
How we use your information
We use your information to:
- Create your account
- Connect tourists with guides
- Process bookings
- Improve our services
- Prevent fraud
- Communicate important updates
- Provide customer support
Information sharing
We only share information when necessary.
Your profile information may be visible to tourists.
We do not sell your personal information.
We may share information with:
- Payment providers
- Government authorities when legally required
- Service providers helping us operate the platform
Data security
We implement reasonable security measures to protect your information.
However, no online platform is completely secure.
Cookies
We use cookies to:
- Keep you logged in
- Improve website performance
- Analyze website traffic
Your rights
You may:
- Access your information
- Correct inaccurate information
- Request deletion of your account
- Request a copy of your personal data
Account deletion
You may request account deletion at any time.
Certain information may be retained where required by law.
Contact
For privacy-related questions, contact SriLankaTrip through our official contact page, WhatsApp, or hotline (see the footer on our homepage).